It is estimated that over 4bn to customers who were fooled into paying for Payment Protection Insurance on a loan, mortgage or credit could be paid by banks and insurance companies. Experts previously estimated that customer who attempted to reclaim the payments could cost banks up to 1.2bn only but this new number includes the additional amount of customers who the banks will be forced to give refunds to.
A huge number of overpriced policies were sold to customers who had no hope of claiming if they needed to. Policies were sold to pensioners, the self-employed and those with long term medical conditions who, by definition, were ineligible for cover.
An estimate by the Financial Service Authority shows insurance brokers may have to pay up to 450m and the rest being paid by a range of PPI providers such as banks. The typical amount refundable to people who purchased individual policies is 2000 which has caused many consumers to enquire.
The FSA has already begun to make examples of leading high street banks by fining them as well as forcing them to offer refunds to all of the eligible customers. Leading insurance broker ‘The Swinton Group’ were fined 770,000 for serious failings and agreed to offer a full refund to over 350,000 customers while Alliance & Leicester were fined 7m.
The future sale of policies will be regulated and controlled in a move which is strongly opposed by finance giants. The FSA intends to put a stop to companies pressuring customers into buying useless policies. Adam Phillips, Chairman for the Financial Services Consumer Panel, says “for too long banks have regarded PPI as an easy product to sell and make money without considering whether it is really right for the customer
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