The Financial Services Authority (FSA) has revealed new plans to extend the deadline to consumers who have made a complaint about surrounding the mis-selling of Payment Protection Insurance (PPI) policies.

The temporary rule imposed by the financial regulator allows those who have recently complained about their purchase of a PPI policy some additional time in which to then refer their case or complaint to the Financial Ombudsman Service (FOS) for review.

The time limit to refer cases to the FOS is usually a six month period, however this has now been suspended until the 27th October 2010, but only for complaints that have been lodged and have received a final response from their PPI provider between the dates of 28th November 2009 and 28th April 2010 inclusive.

The Financial Services Authority says it has been working on a long term solution to the PPI scandal. The long term solution is thought to detail how customers should be treated when complaining about a PPI policy they have taken, the action also ensures how that recent PPI complainants are not disadvantaged.

In the latest annual report the Financial Ombudsman Service ( FOS) revealed that PPI related complaints amounted to around 30% of all new financial related complaint cases in the year to the end of March 2010.

The financial watchdog said that it had dealt with nearly 50,000 PPI complaints, compared with just 31,066 over the previous 12 month period. Whilst a proportion of these were related to PPI claims, the vast majority where related to complaints about how customers had been sold their PPI product.

On average, it is thought that PPI related complaints amount to around 135 each day. However many of these complaints are being automatically rejected by the insurance providers out of hand upon receipt. The FOS on the other hand, upholds around 90% of the claims and PPI related complaints they receive.

To Claim Payment Protection Insurance ask the experts to help. Contact Donns LLP to help Claim PPI back.

Over the last few years the financial world has suffered some heavy losses due to the economic downturn. And at the point where banks and other financial institutions thought they had hit rock bottom, the majority of the UK population that had been misold Payment Protection Insurance (PPI) began to realise that they could claim their cash back.

PPI is ‘insurance’ sold when you take out a loan. The idea behind PPI is a sound one, for example, if you take out a mortgage and cannot pay the repayments due to illness the PPI would pay your mortgage for whatever period the amount of PPI taken allows, a good idea.

Unfortunately for the consumer, and now the banks, PPI has been appallingly misold. Consumers were either given inappropriate cover that would never payout, they were told it covered areas that it did not or in the worst cases they were not even informed the cost of the PPI had been added to their loan repayments.

This type of insurance has become a lucrative one for the banks. Estimations show that PPI generates 4 billion pounds per annum for financial institutions. However, we now have a situation where thousands of people are paying their cash into a scheme that is of no use to them whatsoever.

The Competition Commission has made it clear it intends to ban the sale of PPI at the point of sale. This allows the customer to look around and choose the best PPI for their needs if they see it necessary to do so. And on top of that millions of PPI customers are claiming back money they have unnecessarily paid out, to the tune of 177 million in the first 11 months of 2009.

This decision means that the banks will no longer be able to sell this highly controversial insurance product at the time they decide to borrow, or during a fixed term after they have taken out the loan.

There are many PPI Claim experts out there to help you claim back your PPI, contact Donns LLP to help withPPI Claims and for the best advice

In January 2005 the sale of PPI (Payment Protection Insurance) policies have been regulated by the FSA (Financial Services Authority). The rules set by the FSA are very clear about what firms and advisers selling PPI policies should do at the time the policy is sold to the consumer. Any breach of these rules can see the policy labeled as what is now commonly known as ‘mis sold’ or ‘mis selling’ a policy.

If you have a credit agreement in place, be it a credit card or mortgage agreement, and you took out PPI then you should have been made aware o the following terms. If you were not made aware of the following terms at the time of taking out the PPI then it is likely that you have a case of mis sold PPI and can then escalate this to a PPI Claim.

Your advisor should have made you aware of the following information:

The advisor should make it clear whether the PPI is optional or not

The advisor should also make you aware of any policy exclusions and then check whether any of these exclusions apply to you.

The advisor should make it clear whether the PPI is optional or not

If the policy was a single premium policy, then the advisor should have made you aware that the cost of the policy would then be added to the loan or finance agreement and that interest would then be applicable on the policy.

The advisor should make it clear whether the PPI is optional or not

The rules set by the FSA are very clear. They state that you must be given enough information at the time of purchasing the insurance so that you are fully able to make an informed choice as to whether the policy is right for you. After all, if you were not informed about interest costs you cannot fully calculate the costs of repayments and so you may not actually be able to afford them.

The FSA set out their rules so that they are they clear and concise. The FSA state that you must be given enough information to allow you to make an informed decision at the time you sign up and agree to your PPI. You will need to be armed with this information so that you can fully understand and calculate the costs of the PPI including interest rates and rates of repayments.

There are many experts out there to help you Reclaim PPI contact Donns LLP to Claimback PPI.

A woman from South Shields has successfully managed to have 8.000 written off her MBNA credit card by a judgment at Newcastle-upon-Tyne County Court. The Judge ruled that she was falsely misold PPI (Payment Protection Insurance) when she took out the credit card back in 2002.

Mrs. Thorius, 49, applied for the card to enable her to pay bills and buy small gifts for friends and family. The card had an initial limit of 1,500. Mrs. Thorius was however, unaware that she was also paying thousands in add-on fees on top of her card balance. The credit card balance quickly rose to an astonishing 8,000.

Lender MBNA was trying to sue the mother-of-three, from South Shields for the remaining balance on her Sunderland AFC-branded credit card. Although Lynn was able to pay the bill, her circumstances changed when her full time job changed to part time house, which added to her financial pressures.

Although Lynn was able to pay the bill, her circumstances changed when her full time job changed to part time house, which added to her financial pressures. MBNA began to peruse the debt, calling 3-4 times per day.

Claims management company Cartel Client Review, who successfully defended Lynne, said today that the ruling is a legal first.

“It will change the way banks lend money and issue credit cards. We went to court because we knew we had a strong case.”

‘It was an incredible victory for us, and one we are immensely proud of.’

‘MBNA acted in a disgusting manner. They harassed this woman at all hours of the day and night to force her to pay for something she never even asked for.

“MBNA acted in a disgusting manner. They harassed this woman at all hours of the day and night to force her to pay for something she never even asked for.

There are many PPI Claim experts out there to help you claim back your PPI, contact Donns LLP to help withPPI Claims and for the best advice

Banks brought out Payment Protection Insurance to cover a consumer’s repayments in the event they lost the ability. However recently, it has been publicised that banks and lenders are exploiting the product through questionable loopholes. It has been sold to people who are uninformed, have not been quoted the cost or want it but don’t know they are ineligible. Most banks cunningly tag on PPI to any loan or credit and bank are pressured with bonus incentives to sell as much as possible.

Theoretically, PPI is a great item for consumers, particularly in view of the rising rate of unemployment in the UK where people are being made redundant regularly. Ideally, a short spell of unemployment shouldn’t hamper your ability to repay a mortgage, but the reality is quite the opposite; lenders will avoid paying out at all costs, often claiming that an individual is not able to take advantage of the system based on some technicality.

The worst of the con is that you will most likely not be able to ever use the insurance in the event of an emergency, for example; if you are over 65, employed or otherwise, you could not claim PPI because you are over the age of retirement. If you have a previously documented medical condition, no matter how small, you would not be eligible for the insurance as you will be considered a high risk customer and as you are more likely take leave on medical grounds. If you are self employed, you are considered a high risk customer, so you will not be entitled to PPI. But in any of these circumstances, banks will have no problem adding it on to a service with no intention of paying if required.

The PPI can take up a significant portion of your repayments, to put it in perspective, if your PPI was 30% of your monthly repayments and for 10 years you had been paying a 250,000/25 year mortgage, with interest this could add up to over 3000 to which you are entitled to reclaim.

There are countless cases of lenders mis-selling PPI just like this and if you are one of them, you are legally entitled to a full refund. Since a bank will most likely dismiss your claim no matter how many times you enquire, it may be easier to enlist a legal professional to do it for you. Doing this can save you all the legwork and give your claim much more authority, most agencies work on a no-win-no-fee basis so you will not be out of pocket. After a watchdog ruling in 2009 lenders are now obliged to correctly sell PPI to customers on the premises that they are not overpriced, customers can chose to opt out at any time and they are fully covered.

There are many loan protection reclaim experts out there to help you claim back your PPI, contact Donns LLP for the best advice