PPI (Payment Protection Insurance) has for many years been sold in situations where a consumer is borrowing money from an institution – it is sold with mortgages, loans, credit cards etc. PPI is basically insurance and protection, a backup for if you cannot make repayments on your loan. It is only for reasons that are through no fault of your own that it becomes applicable, such as redundancy or illness.
But is that not a good thing? It should be positive if you have some protection for these extreme circumstances so that you are covered if you borrow money from the bank? So why if it sounds so great is there such a big uproar about Payment Protection Insurance and why are so many PPI claims being made?
Well, the PPI claims debacle began not because of the PPI itself, but because of the way in which it has been sold. PPI policies have been mis-sold by lenders. The mis-selling includes situations where people have not realised that they have taken out the policy, not realised that it is not compulsory or have been led to believe that their application is more likely to be successful if they take the PPI.
There are others who take out a PPI policy when they are already ineligible to claim on them because they have had previous back problems or stress for example, and the argument is the people who sold them are in the wrong.
Anybody who is self employed or retired as well as being unemployed at the time cannot claim either. There are however plenty of occasions where people who are ineligible being sold a PPI policy even if this was STILL the case when they were sold it. Many PPI claims have come from this, where people have literally been sold something useless to them. In the wake of these many PPI claims, PPI has been restructured – it is now sold differently and sold only with products it is necessary for. The guidelines for selling PPI policies are much stricter. These steps have been taken to make sure that PPI is not mis-sold again.
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